Choose your country
We work in partnership with many official SYM dealers around the world.
You can select the country of your choice from the list below, whatever your choice, we can deliver worldwide!
4.4/5
1112 Reviews
Everything perfect!
Review checked and posted on 16/12/2025Quelqu'un n'a pas bien lu les quantités commandées, ou a décidé d'enlever des articles du lot et de m'envoyer, au lieu de l'ensemble, juste une pièce de plusieurs objets. Ca s'appelle du vol, la ou je viens.
Review checked and posted on 04/12/2025Hello,
Please be informed that you have a 14-day withdrawal period from the date of receipt of your order, in accordance with applicable law. Kindly submit your return request via your customer account, specifying the reason for the return.
To date, you have not sent any requests or complaints to the spare parts department.
Best regards,
Your Customer Service Team
Excellent customer service , delivered quickly and packaged well
Review checked and posted on 20/11/2025Good businessman I am satisfied
Review checked and posted on 19/10/2025Excellent
Review checked and posted on 13/10/2025Genial el servicio
Review checked and posted on 05/10/2025Vcs estao de parabens
Review checked and posted on 20/09/2025Serviço top.
Review checked and posted on 14/08/2025Ok
Review checked and posted on 03/08/2025Package was damaged and missing part. I've contacted Customer Services several times and had no response. Very disappointed.
Review checked and posted on 29/07/2025Hello,
We sincerely apologize for any inconvenience caused. Your issue has been forwarded to our order management team, who will get back to you as soon as possible.
Best regards,
Customer Service Team
Genial
Review checked and posted on 19/07/2025Better quality photos of parts. Ability to display diagrams on the entire screen instead of in a small window
Review checked and posted on 18/06/2025Good items, fair price, fast delivery. Thank you
Review checked and posted on 17/06/2025I had to pay £50 tax when my items arrived in the uk which I wasn’t told about and the customer service was very poor
Review checked and posted on 31/05/2025Hello,
We understand your dissatisfaction with the customs charges. These charges are determined by the customs authorities in your country and are beyond our control. This information is indicated on our website, visible before payment. We encourage you to consult the conditions of sale and information on import charges before finalising your order. Thank you for your understanding.
Yours faithfully
Your Customer Service
Vse ok
Review checked and posted on 24/05/2025Parts did arrive well packaged but I did have to pay additional £60 tax to receive and I was waiting 2,5 months for the parts. The purchase was made from uk official website so that made even worse as not expected additional cost.
Review checked and posted on 17/05/2025Hello,
We apologize for the inconvenience.
We provide this information on the website, visible before checkout:
Please note that www.bike-parts-sym.com has no influence on the amount of customs duties or taxes payable in your country for orders from countries that levy import duties. In this case, please inform yourself of the fees incurred for your order, which will only be charged upon importation of the goods into your country. These fees are NOT charged by www.bike-parts-sym.com and are NOT included in the delivery costs.
We apologize that you did not see this information.
Your customer service
In the first weeks after ordering, I had strong doubts about whether the order would be fulfilled at all, as the delay was considerable. I considered canceling the payment, but after some patience, everything ended well. The ordered items arrived, everything as ordered.
Review checked and posted on 14/05/2025The piece did not come complete. The back of the mirror is missing.
Review checked and posted on 08/05/2025Hello,
We sincerely apologize for the inconvenience. The order department has responded to your request, informing you: You ordered the mirror without the turn signal. You must order it separately if you want the complete mirror.
Sincerely,
Your Customer Service
Greta, in happy
Review checked and posted on 23/04/2025Your website was easy to navigate. The part was here very prompt. The only bit I didn’t realize was I had to pay £75.00 customs once it was in England .
Review checked and posted on 06/04/2025super happy super service!
Review checked and posted on 01/03/2025Great fit! Thank you
Review checked and posted on 25/02/2025I am very surprised about the order and delivery, thank you
Review checked and posted on 17/02/2025Very good and fast!
Review checked and posted on 22/01/2025Super
Review checked and posted on 21/01/2025
