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4.3/5
891 Reviews
Good items, fair price, fast delivery. Thank you
Review checked and posted on 17/06/2025I had to pay £50 tax when my items arrived in the uk which I wasn’t told about and the customer service was very poor
Review checked and posted on 31/05/2025Hello,
We understand your dissatisfaction with the customs charges. These charges are determined by the customs authorities in your country and are beyond our control. This information is indicated on our website, visible before payment. We encourage you to consult the conditions of sale and information on import charges before finalising your order. Thank you for your understanding.
Yours faithfully
Your Customer Service
Vse ok
Review checked and posted on 24/05/2025Parts did arrive well packaged but I did have to pay additional £60 tax to receive and I was waiting 2,5 months for the parts. The purchase was made from uk official website so that made even worse as not expected additional cost.
Review checked and posted on 17/05/2025Hello,
We apologize for the inconvenience.
We provide this information on the website, visible before checkout:
Please note that www.bike-parts-sym.com has no influence on the amount of customs duties or taxes payable in your country for orders from countries that levy import duties. In this case, please inform yourself of the fees incurred for your order, which will only be charged upon importation of the goods into your country. These fees are NOT charged by www.bike-parts-sym.com and are NOT included in the delivery costs.
We apologize that you did not see this information.
Your customer service
In the first weeks after ordering, I had strong doubts about whether the order would be fulfilled at all, as the delay was considerable. I considered canceling the payment, but after some patience, everything ended well. The ordered items arrived, everything as ordered.
Review checked and posted on 14/05/2025The piece did not come complete. The back of the mirror is missing.
Review checked and posted on 08/05/2025Hello,
We sincerely apologize for the inconvenience. The order department has responded to your request, informing you: You ordered the mirror without the turn signal. You must order it separately if you want the complete mirror.
Sincerely,
Your Customer Service
Greta, in happy
Review checked and posted on 23/04/2025Your website was easy to navigate. The part was here very prompt. The only bit I didn’t realize was I had to pay £75.00 customs once it was in England .
Review checked and posted on 06/04/2025super happy super service!
Review checked and posted on 01/03/2025Great fit! Thank you
Review checked and posted on 25/02/2025I am very surprised about the order and delivery, thank you
Review checked and posted on 17/02/2025Very good and fast!
Review checked and posted on 22/01/2025Super
Review checked and posted on 21/01/2025Parts arrived quickly and were all correct and in perfect condition
Review checked and posted on 08/01/2025Package arrived on time, great service.
Review checked and posted on 20/12/2024Everything was okey but I am still looking for the connecting rod and crank pin 1320A-REA-000 why could you not deliver?
Review checked and posted on 08/12/2024I strongly recommend, great service and accommodating staff, and will surely buy again.
Review checked and posted on 04/12/2024Бърза коректна доставка до дома, благодаря! Препоръчвам. Късмет bike - parts?
Review checked and posted on 18/10/2024Very intuitive and easy to order the parts, just the delivery it's a bit expensive.
Review checked and posted on 01/10/2024My second order and all perfect. Best site for oem Sym parts.
Review checked and posted on 30/08/2024genuine parts
Review checked and posted on 29/08/2024everything arrived as it should be, one more satisfied customer
Review checked and posted on 27/08/2024C'est la bonne pièce et le rapport qualité prix est très bon
Review checked and posted on 30/07/2024The ordering process was clear and precise, the cost of delivery was very expensive to Portugal
Review checked and posted on 15/06/2024A+++
Review checked and posted on 08/06/2024
